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Accessibility & Sensory Guide
OVERVIEW
At Splish Splash, we are committed to providing the finest family fun and entertainment. This means we want all our Guests to have a safe and enjoyable visit. If you have any questions, stop by our Guest Services Center located in the Main Plaza. They will be able to answer any questions and help you with any accommodation you may require during your visit. This guide will provide you with information to help plan your day.
CERTIFIED STAFF
Splish Splash Team Members receive specialized training to ensure they have the required knowledge, skills, temperament, and expertise to cater to all children, including those with special needs. Training focuses include:
- Sensory Awareness
- Motor Skills
- Autism Overview
- Program Development
- Social Skills
- Communication
- Environment
- Emotional Awareness
AMENITIES
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American Sign Language Interpreters
In compliance with the Americans with Disabilities Act (ADA), Splish Splash will provide SL interpreters for deaf patrons. Those in need of an interpreter are requested to give Splish Splash at least two weeks’ notice in advance of a planned visit to the park.
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Cell Phone Charging Station
Outlets are located in Guest Services.
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Changing Stations/Restrooms
Diaper changing stations for small children are located in all restrooms. First Aid also has a restroom available for family changing and additional needs. All restrooms have an ADA stall.
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Dining
Guests needing a less stimulating dining atmosphere are encouraged to visit Splish Splash eateries during non-traditional mealtimes.
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Emergency Plan
Discuss ahead of time what to do if someone gets separated from your group. Guest Services, located near the entrance to Splish Splash, or the entrance to Kiddie Cove are great meeting places. Take note as to what your children are wearing in case you need to describe them to a Splish Splash Team Member. Lost children should be told to ask for assistance from a Splish Splash Uniformed Employee. When our Team Members find a lost child, that child is taken to Guest Services.
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First Aid
In case a need for medical help arises, the Splish Splash First Aid Station is located on the restaurant deck near Locos Tacos. Refrigeration for essential medicine is available on a limited basis. In an emergency, please contact any park Team Member.
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Food Allergies
We care deeply about our Guests’ enjoyment and health. However, we cannot guarantee that our food items are free of allergens such as trace amounts of nuts, wheat, dairy, egg, soy, fish/shellfish or sesame seeds. Splish Splash does not use peanut oil for the cooking/frying of any food products. We do use peanuts for toppings for ice cream in Funky Pirate and Plaza Ice Cream. Please visit Guest Services and request to speak with a Food & Beverage Manager during your visit with questions or concerns.
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Gift Shops/Games/Special Events
All gift shops, games and special events are wheelchair accessible.
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Infant Care
First Aid provides a quiet area to feed and nurse young children. Diaper changing stations for small children are located in all restrooms. Children age 2 and under get into Splish Splash free of charge and do not need a ticket or a Season Pass.
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Splish Splash Cabanas
Cabanas allow a private, less stimulating environment for guests who wish to escape from the bustle of the park. They may be rented online or at the Cabana Stand at the front gate of Splish Splash. Cabanas are conveniently located throughout the park and some offer food service. Cabanas are available in various sizes to accommodate your family’s needs.
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Lost & Found
If you have lost a personal item during your visit, please visit Guest Services located in the Main Plaza next to the H2Go Rentals to report the issue. The Lost and Found opens at 9:30 am when the Gates open, and can be reached at (631) 727-3600 ext. 9528. NOTE: If your item is lost during the operation of a ride, the ride will not be shut down during operating hours for item retrieval. You must report the issue to Guest Services and call to check the status of your item the next day.
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Lost Guests
If a child or individual with a disability is separated from your group, stop any Park Security Officer or go to Guest Services in the Main Plaza. Guest Services o_ers the Keep Kids Safe Program, which will take down your information and phone number. We will also provide a wristband with your phone number for your child to wear.
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Noise-Cancelling Headphones
Splish Splash is happy to offer noise-cancelling headphones to our guests with autism. A limited number of headphones are available on a first come, first served basis, and can be picked up at Guest Services. These headphones MUST be returned at the end of your visit.
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Parking
Splish Splash has both paid preferred and general parking. Accessible parking is also available with approved placard.
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Park Terrain
Splish Splash has some steep grades and stairs. Please watch for blue ADA signs to alert you to areas with steep grades. Please take care or go around these sections.
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Personal Care Assistant
The cost of admission to Splish Splash will be waived for a government-funded or privately paid Personal Care Assistant (PCA) whose attendance is required to enable a Guest with severe disabilities to enjoy a day visiting the park. Whether the tickets are purchased in advance or at he gate for the PCA, any request to waive admission for the PCA must be made at the Group Sales window located at the park entrance. The PCA shall not participate in any services/attractions separate from the individual that requires their services.
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Quiet Areas
Guests in need of a quiet place are encouraged to visit First Aid. Our picnic pavilions (The Grove) can also be quieter locations on certain dates (primarily weekdays). Please check with any Guest Services staff to inquire on open pavilions on the day of your visit. Our re-entry policy also allows for guests to take a break from the activity and return at their leisure.
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Ride Accessibility Program
This guide offers information to help those with disabilities make the most of their visit to Splish Splash by rating each ride's intensity. Our staff at Guest Services will be able to answer any questions and help you with any accommodations you may require during your visit.
Utilizing The Ride Accessibility Program
Valid IBCCES Accessibility Card is required. Guests with physical disabilities, mobility impairments and/or cognitive disorders who would like to participate in the Ride Accessibility Program must present a valid IBCCES Accessibility Card at Guest Services inside the park. Guests can register for an IBCCES Accessibility card at www.accessibilitycard.org. Once a guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital IBCCES Accessibility Card.
PLEASE NOTE: Only IBCCES can issue the IBCCES Accessibility Card and NOT Splish Splash. IBCCES will conduct audits to confirm the effcacy of provided information for the IBCCES Accessibility Card application.Ride Accessibility Program Overview
Once a guest is enrolled in the Ride Accessibility Program, please visit Guest Services so that we may help accommodate your needs. Please note: the Ride Accessibility Program is good for the individual that receives the Ride Admission Pass and three (3) additional Guests. The individual with the pass must ride for the pass to be valid.
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Service Animals
Service Animals are welcome; however, they are limited to dogs and miniature ponies that have been trained to do work or perform a task for the benefit of the individual with the disability. Service Animals must remain on a leash or harness and be under the control of their handler. If at any time a Service Animal is out of control, they will be asked to be removed from the park. Service Animals are not permitted to enter any attraction. While the Service Animal is waiting for their handler to ride any attraction, a Guest must remain with them.
Service Animal Relief Area
Located in the grass behind the Kahuna Bay seating area. -
Wheelchairs And Strollers
A limited number of wheelchairs and strollers are available on a first come, first served basis, and can be rented at Guest Services. Water wheelchairs are available at both wavepools and chair lifts available at Lazy River and Soak City.
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ATTRACTIONS
Basic Ride Information:
- Each Guest must have the ability to maintain proper riding
- Guests with conditions such as pregnancy, back, neck, or bone problems, cardiovascular problems, high blood pressure, recent surgery, or other health conditions that could be aggravated by bumping or jarring are not permitted to ride all rides. Please read all safety signs at the rides prior to riding. position at all times.
- Casts and Braces: Due to the design of certain ride vehicles and restraint systems, guests may have diculty fitting into some rides. If you are wearing a cast or brace, please stop at the Guest Service Center to get a list of what rides you can ride. Note: there are no restrictions for arm casts below the elbow.
- Prosthetic Devices: Guests wearing prosthetic devices will be permitted to ride as long as the device is securely attached and will remain in place throughout the ride.
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Alien Invasion
Activity Summary:
A rapid descent, followed by screaming, out-of-control spin, resulting in total disappearance. Only an alien could conjure something as diabolical as this.
Height Requirement: 48”
Maximum Weight Limit: 700lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guest must stay seated on shared raft
- Potential for splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests in near vicinity and on shared raft
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Rushing scenery and lighting changes as riders slide swiftly
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Barrier Reef
Activity Summary:
Avoid a shark attack! Plummet and twist through darkness in this rapid water ride.
Height Requirement: 42”
Maximum Weight Limit: 250lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Potential for submersion/splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Changing scenery and drastic lighting changes as rider slide
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Bombs Away
Activity Summary:
Bombs Away will feature two dueling 300-foot slides perched on a tower over 50 feet in the air. This slide combines the anticipation of the Aqua Launch capsule with the visual impact of looping translucent fiberglass. The riptide will send guests free falling at 26 feet per second before safely making a final splash.
Height Requirement: 48”
Maximum Weight Limit: 300lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 6):
- Ride features freefall, then slide into water
- Potential for submersion/splashing water
TASTE (Sensory Level 2):- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 6):
- Riders drop from a high height
- Bright colors
- Natural lighting
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Bootlegger’s Run
Activity Summary:
Climb aboard a four-man raft that actually goes uphill with new generation hydromagnetic technology. It flies like a roller coaster without rails. So much fun, it just may be illegal!
Magnets are used on Bootlegger’s Run.
Height Requirement: 42”
Maximum Weight Limit: 700lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guest must stay seated on raft
- Potential for splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests in near vicinity and other raft riders
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 4):
- Changing scenery as riders slide up and down the magnetic track
- Natural lighting
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Dinosaur Falls
Activity Summary:
Grab your raft for a daredevil expedition into the wilds of prehistory. Fortunately, the water runs fast, so you should keep just ahead of the dinosaurs. Be warned: the only thing bigger than their teeth is their appetite!
Height Requirement: 42”
Maximum Weight Limit: 250lbs (400lbs Combined)
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Guest must stay seated on inner tube
- Potential for splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Changing scenery as riders slide
- Natural lighting
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Dragon’s Den
Activity Summary:
Your quest for maximum thrills is fulfilled as you catapult through mysterious darkness and plummet into the mist-shrouded abyss of the dragon… only to vanish from sight!
Height Requirement: 42”
Maximum Weight Limit: 400lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guests must stay seated on shared raft
- Potential for splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity and on shared raft
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Darkness and drastic lighting changes as riders slide
- Natural lighting
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Dr. Von Dark’s Tunnel of Terror
Activity Summary:
You’re not afraid of the dark… are you? This amazing water ride is 1 of 3 in the entire nation. Experience a breathtaking 40-ft. drop. Soar to dizzying heights on back-to-back vertical banks. Complete a pair of hi-speed 360 degrees spins. All in TOTAL DARKNESS.
Height Requirement: 42”
Maximum Weight Limit: 400lbs (700lbs combined)
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guest must stay seated on shared raft
- Potential for splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests in near vicinity and on shared raft
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Complete darkness and drastic lighting changes as riders slide
- Potential for dizziness/disorientation
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Giant Twister
Activity Summary:
Three giant twisting body slides that weave through the treetops and splash into a refreshing pool.
Height Requirement: 42”
Maximum Weight Limit: 250lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guests will be submerged in water at end of slide
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity and at end of slide
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Rushing scenery as riders twist and turn as they slide
- Natural lighting
- Guests will be submerged in water at end of slide
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Hollywood Stunt Rider
Activity Summary:
A totally dark action-packed family raft ride, the Hollywood Stunt Rider is one of our most spectacular rides.
Height Requirement: 36”
Maximum Weight Limit: 700lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guest must stay seated on shared raft
- Splashing, dripping and spraying water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity and on shared raft
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Changing scenery and drastic lighting changes
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Hyperlight
Activity Summary:
Fly through the tube on an electric journey that sends you down and around to the pulse of vivid light and dynamic sound.
Height Requirement: 42”
Maximum Weight Limit: 250lbs (400lbs Combined)
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Riders must stay on inner tube
- Riders will be submerged in water at end of slide
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 8):
- Loud disco music is one of the main features of this ride
- Potential for loud noises from other guests in near vicinity and at end of slide
- Sounds echo in enclosed portion
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 8):
- Colored disco style lights flash in rhythm with music track in enclosed portion
- Riders twist and turn as they slide
- Potential for water to splash in eyes
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Kahuna Bay Wave Pool
Activity Summary:
This wave pool has spectacular four-foot waves that just keep on comin’.
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Potential for submersion/splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity and from horn that sounds to indicate new wave cycle
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 3):
- Natural lighting
- Potential for submersion/splashing water
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Lazy River
Activity Summary:
Take a relaxing tube ride on the gentle current of a beautifully landscaped river, surrounded with spraying fountains.
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 3):
- Most guests ride on inner tubes
- Potential for submersion/splashing of water
- Spraying fountains in some portions of ride
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 3):
- Potential for loud noises from other guests in near vicinity
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 3):
- Natural lighting
- Slowly changing scenery as guests float through the park
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Mammoth River
Activity Summary:
Share an adventurous raft ride with the whole family as you plunge down the long and twisting river adventure.
Height Requirement: 36”
Maximum Weight Limit: 1,000lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guests must stay seated on shared raft
- Potential for splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity and on shared raft
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 4):
- Changing scenery as guests ride rapids and twist
- Natural lighting
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Max Trax
Activity Summary:
2 speed slides: Drop 50’ straight down, or grab some air on the double hump.
Height Requirement: 42”
Maximum Weight Limit: 250lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Potential for submersion/splashing water
- Potential for feeling of weightlessness if rider “catches air” on slide
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 3):
- Potential for loud noises from other guests in near vicinity and on shared raft
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 4):
- Rushing scenery as riders slide swiftly
- Natural lighting
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Octopus Pool
Activity Summary:
Swing on the tentacles of a giant octopus.
Height Requirement: 54”
Maximum Weight Limit: 50lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Requires sitting in plastic molded seat and swinging motion
- Water submersion/splashing possible
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests riding on shared equipment
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 6):
- Changing scenery as riders swing, potential for dizziness
- Bright colors
- Natural lighting
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Pirates Cove
Activity Summary:
Ahoy Mate! Kids and parents love this interactive pirate ship. Water cannons, climbing ropes and slides complete the fun.
Height Requirement: 54”
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Play area features slides, climbing structures and water cannons
- Guests may be splashed or submerged in water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests playing on shared equipment
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Bright colors, splashing water and interaction with other guests are featured in this area
- Natural lighting
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Riptide Racer
Activity Summary:
Four guests line across the top of the slide, preparing to race for the title of “Ultimate Riptide Racer” then head first on mats, guests are drenched as they charge down the enclosed flumes in a wetter-then-wet mad chase for the finish line! This super slick, mat slide is aerodynamically-designed to achieve maximum speeds.
Height Requirement: 42”
Maximum Weight Limit: 300lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Riders require laying on a mat and riding swiftly down slide headfirst
- Potential for submersion/splashing water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests riding side by side
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 6):
- Rushing scenery as riders slide head first
- Bright colors
- Natural lighting
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Soak City
Activity Summary:
Looking for a great place to stay cool and just relax? Then Soak City is your hidden gem. Great for guests of all ages.
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Guests can play freely
- Potential for submersion/splashing of water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 2):
- Natural lighting
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Shotgun Falls
Activity Summary:
A free-falling drop slide with a five-foot fall into a 10-foot deep pool.
Height Requirement: 48”
Maximum Weight Limit: 250lbs
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Guests will be submerged in water at end of slide
- “Free fall” during slide
TASTE (Sensory Level 3):
- Potential for water to splash in mouth
SOUND (Sensory Level 4):
- Potential for loud noises from other guests in near vicinity
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 4):
- Rushing scenery as riders free fall and slide into pool
- Natural lighting
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Surf City Wave Pool
Activity Summary:
Enjoy a refreshing surge of breaking waves in this classic attraction
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 5):
- Guests swim and float in area with rolling waves
- All guests under 48” required to wear a lifejacket
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests in near vicinity
- Loud bell chimes when waves begin
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 3):
- Large area for swimming, close proximity to other guests possible
- Natural lighting
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Yellow Submarine
Activity Summary:
Slide down the back of a yellow submarine and stay cool in a falling spray of water. Everyone in the family will enjoy the fun wading pool.
Height Requirement: 54”
Sensory Level:(1 low stimulation/ 10 high stimulation):
TOUCH (Sensory Level 4):
- Play area features slides and spraying/falling water
- Guests may be splashed or submerged in water
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests playing on shared equipment
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 5):
- Bright colors, splashing water, and interaction with other guests are featured in this area
- Natural lighting
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Stingray Bay
Sensory Level:(1 low stimulation/ 10 high stimulation):
Activity Summary:
Refresh your summer as you zip down kid-sized slides and drench your friends with silly sprayers. Then find your soak spot under the dump bucket.
Height Requirement: Under 54”
TOUCH (Sensory Level 7):
- Multiple areas to play, climb, slide, and interact with water and play structures
- May be sprayed or have water dumped unexpectedly
TASTE (Sensory Level 2):
- Potential for water to splash in mouth
SOUND (Sensory Level 5):
- Potential for loud noises from other guests playing on shared equipment
SMELL (Sensory Level 2):
- Potential for slight chlorine smell
SIGHT (Sensory Level 4):
- Bright colors, splashing water, and interaction with other guests are featured in this area
- Natural lighting
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CONTACT US
Questions or Comments? Splish Splash strives to ensure all guests, including those with disabilities, have a safe and enjoyable experience. If you have suggestions, comments, or concerns, please stop by Guest Services during your visit, call 631.727.3600 ext. 9528, or Contact Us Online
